OLDER-ADULT

TECHNOLOGY SUPPORT

Patient, personal help with everyday technology.

Technology is supposed to make life easier. Sometimes it does. Sometimes it leaves you wondering why your phone changed, where your pictures went, why the printer stopped working, or what that strange message on the screen means.

That's where I can help.

I provide friendly, one-on-one technology help for older adults throughout the Boise area, primarily in the comfort of their own homes. No rushing. No confusing technical jargon. And no making you feel like you should already know the answer.

Whether you need something fixed, set up, or simply explained, we'll work through it together.

What Can I Help With?

Phones & Tablets
New device setup, settings, apps, photos, email, video calls, updates, accessibility features, and everyday questions.

Computers
Basic troubleshooting, software, email, accounts, updates, printers, files, and learning how to use your computer more confidently.

TVs & Streaming
Smart TVs, Roku, Apple TV, streaming services, remotes, Wi-Fi connections, and figuring out where everything went.

Printers & Wi-Fi
Connecting devices, solving common connection problems, and getting things working together again.

Online Accounts & Passwords
Help understanding accounts, password practices, security settings, and how to better manage your digital life.

Scams & Online Safety
Learn how to recognize suspicious emails, texts, calls, pop-ups, websites, and other common scams.

I Don't Just Want to Fix It.

Sometimes you just want the problem solved. That's fine.

But when possible, I also want you to understand what happened, why it happened, and what you can do the next time.

You shouldn't have to become a technology expert.

You should feel comfortable using the technology that's already part of your life.

Help for Mom or Dad

Don't live nearby?

I can also work with adult children and family members who want someone local and patient to help a parent or loved one with their technology.

Instead of trying to troubleshoot Mom's television over the phone from three states away, you can have someone there in person to help.

No Question Is Too Simple.

Technology changes constantly. Something you understood yesterday can look completely different after an update tomorrow.

So ask the question.

You won't be rushed, talked down to, or made to feel embarrassed for not knowing something.

We'll figure it out together.

Need some technology help?

Let's talk about what's giving you trouble.